Addsum web site and general info

Postings here will focus mainly on Advanced Accounting software updates, tips, and related topics. They will also include general comments relating to troubleshooting PC/Windows/network problems and may also include reference to our other software products and projects including any of our various utilities, or to the TAS Premier programming language. We considered setting up separate blogs for different topics so that users/others could subscribe to topics mostly aligned with their interests, but decided that it would be better to keep things simple since some topics cross over into others. We would nonetheless welcome your feedback/input in this regard. Our web site URL is Call us at 800-648-6258 or 801-277-9240. We also maintain so that older Business Tools users in particular have a greater chance to find us.


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Monday, April 17, 2017

Windows 10 update KB4015217 creates havoc

The Tuesday April 11, 2017 Windows 10 update started to create numerous problems for users trying to install it and then has had other unfortunate impacts.

Our first call was from a user who experienced a loss of network connectivity after the update.  Both PC's were Windows 10 Home (the Home version works with our software, but is generally discouraged).  The update also caused at least one of the PC's to be significantly slower.   This update does require a reboot and apparently in the case of this user, the update brought about a weakness in the way the two PC's had previously been configured (but which was otherwise working prior to the update).  In this case it may have been a Homegroup versus Workgroup setup issue.

Problems simply in installing the update have been somewhat widely reported including being stuck and/or taking several hours to complete.  Another example.   Problems with respect to PC's "freezing" after installing the update have also been experienced.  Prior cumulative updates have sometimes simply failed to install.    An example would be the prior KB4015438 cumulative update (which was intended to fix problems with yet another prior cumulative update; see more below).  This has also been the case with 4015217 update.

Example of issues with the KB4015438 update:

KB4015438 failing to install repeatedly

After installation, there have been reports of slowness and black screens.

As of April 14, 2017 there are reports of more esoteric issues such as with the VB ADODB.Recordset filter  property (which a related Windows 7 update has also apparently caused).   This problem does not impact our software in any way, but is nonetheless alarming.  Users have had to uninstall the update to solve the recordset filter problem (however depending on your settings and particularly if you have Windows 10 Home, users will have difficulty preventing the update from trying to install itself again in the future).

Security updates that came out last week for other versions of the Windows operating systems, including server versions, have caused widespread issues, particularly slowness.

While it may be too late for most, our recommendation would be, at least for now, to avoid this update if possible.  Windows 10 Home users, unless they are solely connected via Wi-Fi and can set that connection to 'metered' may not be able to avoid or defer it (other than to not connect those devices to the Internet at all!).

Windows 10 Professional users may be able to prevent updates through the group policy editor (but there are indications that after this cumulative "anniversary" install, this may no longer be possible).

Some pertinent links in terms of turning off and/or managing Windows 10 updates:

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